Setup |
Server deployment |
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WHMCS Installation |
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cPanel Installation |
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Installation of core software packages |
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Installation of popular CMSes |
X |
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Firewall installation and configuration |
X |
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Add-On setup and configuration (IP blocks, Softaculous etc.) |
X |
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Security |
Upgrades for cPanel |
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Upgrades for OS |
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Upgrades of core software packages |
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Timely security audits |
X |
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OS hardening |
X |
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Countering spam (inbound and outbound) |
X |
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On-request anti-virus and malware scans |
X |
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Regular security enhancements |
X |
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Maintenance and Repair |
Server boot issues |
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Network issues |
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Hardware issues |
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Core OS updates and patches |
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Reverse DNS set up |
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Repair of cPanel installation |
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Best efforts third party application support |
X |
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Repair of all supported software |
X |
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On-request updates of supported software |
X |
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Full web server support including Apache |
X |
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Full control panel support |
X |
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Log file analysis |
X |
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Monitoring |
Uptime monitoring |
X |
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All services monitoring (HTTP, FTP, cPanel, Plesk) |
X |
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Advanced protocol monitoring (HTTP, HTTPS, FTP etc.) |
X |
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Critical resources monitoring |
X |
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Other Services |
Setting up scheduled back ups over SAN or another server |
X |
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Advanced migration services of unlimited accounts and size |
X |
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MySQL optimization |
X |
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Protection from spam |
X |
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